Borneo77 Privacy Policy — How We Protect Your Information
Borneo77 values the privacy of every member. This policy explains the information we collect, how it is used, how it is protected, and your rights as a user of our platform in Malaysia.
Effective Date: 1 January 2026. This policy is subject to periodic review.
1. Information We Collect from You
When you register and use the borneo77 platform, we collect various types of information necessary to provide a secure and seamless service. The types of information collected include:
Personal Account Information
This includes your full name, email address, phone number, date of birth, and login credentials provided during registration. This information is required to verify your identity and allow us to manage your account securely.
Device & Browser Information
We collect technical information such as your IP address, browser type, device operating system, screen resolution, and login session data. This information is used to ensure the borneo77 platform performs optimally across all your devices.
Local Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we may retain transaction records including your chosen payment method such as TNG eWallet or FPX, transaction amounts, and timestamps. Full card numbers or banking details are not stored directly by borneo77 — they are processed through secure third-party payment systems.
Platform Usage Data
We record in-platform activity such as pages visited, bets placed, games played, and active session duration. This data helps us improve the user experience and detect any suspicious activity.
2. How Is Your Information Used?
Borneo77 uses the information collected solely for legitimate purposes related to platform operations. The primary purposes for which your information is used are as follows:
- Verifying identity and managing member accounts securely.
- Processing MYR deposit and withdrawal transactions accurately.
- Contacting you regarding your account, promotions, or customer support.
- Improving platform functionality, interface, and overall user experience.
- Detecting and preventing fraud, account misuse, or unlawful activity.
- Meeting applicable legal requirements and internal compliance obligations.
Borneo77 will not use your data for purposes unrelated to platform operations without your prior consent.
3. Cookies & Browsing Activity Tracking
Borneo77 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use include session cookies, which expire automatically when you close your browser, and persistent cookies, which help the platform recognise you on return visits so you do not need to log in every time. We also use internal analytics cookies to understand platform usage patterns for improvement purposes.
You can manage your cookie settings through your browser at any time. Please note, however, that disabling certain cookies may affect the functionality of some areas of the borneo77 platform.
4. Data Storage, Security & Third-Party Sharing
Data Security & Storage
All personal data you provide to borneo77 is stored on servers protected by SSL encryption technology. Access to member data is restricted to authorised personnel only and is subject to strict internal security protocols. We retain your data for as long as your account remains active or as long as it is needed to fulfil the purposes outlined in this policy.
Third-Party Sharing
Borneo77 does not sell, rent, or disclose your personal data to external third parties for marketing purposes. However, we may share necessary information with third-party service providers — such as payment processors and game providers — who support the operation of our platform. All such third-party providers are bound by confidentiality agreements and are not permitted to use your data beyond the specified purposes.
In certain circumstances, we may be required to disclose information to the relevant authorities where there is a legitimate legal requirement or valid court order.
5. Your Rights as a User & How to Contact Us
Access & Correction Rights
As a borneo77 member, you have the right to access the personal information we hold about you at any time through your account settings. If you find any information that is inaccurate or outdated, you may request a correction by contacting our customer support team. We will process correction requests within a reasonable timeframe.
Right to Data Deletion
You have the right to request deletion of your account and personal data from borneo77's systems, provided there are no outstanding fund balances and no active investigations related to your account. Deletion requests can be submitted to our support team. Please note that certain transaction records may need to be retained for a specified period to comply with legal requirements.
Changes to This Privacy Policy
Borneo77 reserves the right to update this privacy policy from time to time. Any material changes will be communicated via the platform or by email to registered members. Continued use of the platform after such changes take effect will be considered acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or complaints regarding your privacy at borneo77, please contact our customer support team via the in-platform live chat, available 24 hours a day, seven days a week. You may also reach us by email at [email protected]. For more information on using the platform, please visit the FAQ us.
Your Privacy Is borneo77's Priority
We are committed to handling every piece of information you entrust to us with the utmost responsibility. Register today and enjoy a platform that is secure, transparent, and built for Malaysian users.